Our Vision and Values
We’re not just engineers – we are problem solvers, with an inventive attitude. We think carefully, analyse and ask the right questions. We use established or novel techniques and technologies to get the best outcome for all our clients and improve our world.
Clever Thinking® is our in-house philosophy. Providing "cradle to grave" engineering and design support through innovative thinking based on sound engineering practices, reinforced by our extensive operational experience.
Customer Service Values
We asked our engineers how we collectively deliver excellent customer service. In our own words these are the four pillars we build on to deliver this:
- Knowledge – using our wealth of technical and commercial knowledge we analyse and get under the skin of customer requirements, to develop a bespoke solution that exceeds our customers’ needs.
- Communication – sits at the heart of any OSL service. Listening and honesty is the way to lock in a successful project brief.
- Honesty - we evoke a culture of honesty to build trust with our customers and colleagues in all aspects of our work, built on a foundation of integrity, transparency, and accountability.
- Delivery – our products and services are delivered on time, safely and efficiently within the scope and on budget.
Read more about our commitment to values and promises.
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